Charter Email Support by Experts

Charter Communications, one of the major cable and telephone providers, has been rebranded as Spectrum. A webmail service is offered by via the Spectrum Internet subscription packages. For every Spectrum account, users can create a maximum of 7 email addresses. This guide will go through key Charter email issues and their solutions. Alternatively, you can also use Charter support through Spectrum Customer Service. Or else, call on the phone number mentioned on this webpage. It will transfer your call to an independent 3rd party Charter email support team. The representatives available on the phone call will help you resolve Charter email concerns in no extra time.charter support

How to Log into Charter Email? Get Charter Help

Due to the rebranding campaign, several clients feel confused about their email clients. They are not clear about which one they belong to. Rest assured; there is nothing to worry about as users can use their account with Charter sign in email credentials. Only the access login page has changed as users are redirected from the Charter login page to the Spectrum login page to enter their initial credentials. If you need more information regarding logging in to Charter Email, you can directly take help from Charter customer support.

To log into Charter Email, use the following guide:

  1. Visit
  2. You will be moved to Spectrum login page
  3. Click on ‘Sign in’ at the upper-right corner
  4. Enter Charter sign in email credentials
  5. Click on the CAPTCHA
  6. Click on ‘Sign in’

Setting Up Email Account | Charter Email Setup

  1. Visit and create a Spectrum account
  2. Log in to your account
  3. From the upper-left corner, hit on ‘Menu’ and then choose ‘Manage Account’
  4. Select Services, and then Internet
  5. Select ‘Create Email Address’
  6. Create a Username
  7. Choose ‘Create Mailbox’
  8. Type in the Email password, and then click ‘Finish’
  9. After receiving the confirmation notice, choose ‘Go to Mailbox’ to start using the account

Setting up Mail Charter Account for Mac or mobiles

You can connect to the Charter Webmail server by inputting the following details:

charter email settings

Charter email settings for IMAP: Incoming Server

  • Server- Enter
  • Port- Enter 993
  • Security- Use SSL/TLS
  • Username- Enter your email address
  • Password- Enter your password

Charter email settings for SMTP: Outgoing Server

  • Server- Enter
  • Port- Enter 587
  • Security- Use SSL/TLS
  • Username- Enter your email address
  • Password- Enter your password

Setting up Mail Charter Account on Android

  1. Go to Settings and then Accounts
  2. Choose Add Account
  3. From Setup Email, go to ‘Other’
  4. Type in your Charter webmail address
  5. Hit on ‘Manual Setup’
  6. Choose ‘IMAP account’
  7. Enter the IMAP email settings mentioned in the previous section

Setting up Mail Charter Account on iOS

  1. Go to Settings, and then ‘Mail, Contacts and Calendars’
  2. Select ‘Add Account’ and then ‘Other’
  3. Select ‘Add Mail Account’
  4. Type in the Charter email log in credentials
  5. Select ‘Next’, and then ‘IMAP’
  6. Go to Settings, and then select ‘Spectrum Account’
  7. Go to ‘Advanced’ and choose ‘incoming settings’
  8. Enter the IMAP email settings mentioned in the previous section

Setting up Mail Charter Account on Mac

  1. Start by downloading the Mail application
  2. Open the application, and go to ‘Other Mail Account’
  3. Select ‘Continue’
  4. Type in the required information in the suitable fields
  5. There will be a prompt with a description field; type in ‘’
  6. Follow on-screen for finishing the setup.

Setting Up Charter Account via Third-Parties

Third-party email services like Gmail and Outlook can be used for connecting your Charter email. On the basis of chosen protocol, you can use POP/POP3 or IMAP/SMTP settings. IMAP/SMTP settings have been discussed in previous sections. If you need more information regarding server settings, you can directly contact Charter customer support. Following are the POP/POP3 settings:charter net email setting

  • POP/POP3- Incoming Server
  • Server: Enter
  • Port: Use 110
  • Security: Use SSL/TLS
  • Username: Enter your Charter email log in address
  • Password: Enter your Charter email log in password
  • SMTP- Outgoing Server
  • Server: Enter ‘’
  • Port: Use 25
  • Security: Use SSL/TLS
  • Username: Enter your email address
  • Password: Enter your account password

Troubleshooting Charter Email Issues | Charter Email Support

Even though millions of users have faith in Charter webmail, it may stop working due to a variety of reasons. This guide will take you through key solutions for ensuring the optimum functioning of your email account. If you are not able to send or receive emails, it could be because of the incorrect configuration of POP and IMAP settings. This guide has already provided the correct server settings in the previous sections. Use them to resolve the sending and receiving errors. Sign-in issues can be caused by a forgotten email account password. Email problems are also observed because of unstable internet connections. If your issues are not resolved by using this guide, you can directly contact Charter support from their official website.

If Charter email stops working on Windows, you need to disable your antivirus and firewall. Such software can prevent Charter accounts from running correctly. In addition to this, you may have to contact your ISP if you cannot access your Charter email account. ISP’s can block certain incoming and outgoing mails if they look suspicious. If you demand further assistance regarding this, contact Charter business support via Spectrum’s official website.charter customer support

If you cannot log in to your Charter email account, you must check Charter email account password. For Charter email password reset, follow these steps:

  1. Visit
  2. Choose the option, ‘Forgot Email Password?’
  3. Choose the option, ‘I don’t know my email password’
  4. Enter the email address
  5. Clear the CAPTCHA
  6. Verify the security question
  7. Choose ‘Reset Password’
  8. Make a new password
  9. Check Charter email account password for its strongness as it is your protective shield

You can also contact Charter business support if your email account is not working after Charter email password reset. If you are using the email account of your smartphone, ensure that you have the latest version of the mail application. It can be easily done by using App Store on an Apple device and the Play Store on an Android device. In addition to this, disabling plugins and extensions can prevent a range of Charter issues. Thus, you can disable them on a temporary basis. If you are using Chrome, follow these steps to disable your extensions:

  1. Open the browser and go to Menu (three vertical dots)
  2. Choose Settings
  3. Choose Extensions
  4. Toggle the switch off to disable an extension